Eastbourne care home receives 'requires improvement' rating following inspection

Jacob Panons
By Jacob Panons
Published 14th Apr 2023, 08:09 BST
Updated 14th Apr 2023, 08:10 BST
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A care home in Eastbourne has received an overall ‘requires improvement’ rating following an inspection from the Care Quality Commission (CQC) after it said concerns were raised.

Mortain Place Care Home in Pevensey Bay Road received the rating from the CQC earlier this month following an unannounced inspection back in February.

The CQC said the care home received a ‘requires improvement’ rating in the ‘safe’ and ‘well-led’ categories. Despite this, the home did get a ‘good’ rating for the ‘effective’, ‘caring’ and ‘responsive’ categories.

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The CQC explained that it had received concerns in relation to staffing, risk management and care delivery at the home.

Mortain Place Care Home in Eastbourne. Picture from Google MapsMortain Place Care Home in Eastbourne. Picture from Google Maps
Mortain Place Care Home in Eastbourne. Picture from Google Maps

A CQC spokesperson added: “As a result, we undertook a focused inspection to review the key questions of ‘safe’ and ‘well-led’ only.”

For key questions not inspected the CQC said it used the ratings awarded at its last inspection back in August 2021, where the service received a ‘good’ rating, to calculate the overall grade.

The report said: “Risk management needed improvement to ensure peoples’ health and well-being was protected and promoted. We identified shortfalls in respect of the management of specific health problems.